FAQ's

How will my plant arrive?

Your plants will be carefully and securely packaged using concealed recyclable plastic within double walled cardboard boxes. 

How long will it take for my order to arrive?

Your parcels will arrive within 2-3 working days of your order being processed and can be tracked through your confirmation email.

How do I know if the plant I ordered is right for my garden?

All plants have a thorough description and we offer free advice on our live chat.

Can I return my plant if I no longer want it?

Please see returns policy section on the bottom of the homepage.

Will you keep me up to date with my order?

Once your order has been placed you'll receive your own unique order number and you can track the whereabouts of your order once it's been sent out using the tracking number provided.

I'm from a business and want to treat all of my employees, can you help?

Buying plants for employees has become increasing popular over the last few years and we can help you do this, send us an email with your requirements including quantity needed, budget spend and we can arrange this for you.

The plant I want isn't on the website, can you help me in anyway?

We have weekly deliveries so the plant you're looking for could be on our next delivery, email oneclickplants@gmail.com and we might be able to help you out!

I want to send a family member a birthday gift directly to them, have you anymore information on this?

We offer a gift wrapping service so that your purchase arrives beautifully wrapped and ready.