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Frequently Asked Questions

I'm afraid we do not offer collections under any circumstance.

Next Working Day Delivery Service - If you place your order by 2:30pm (Monday - Thursday), your ordered will be delivered the Next Working Day.

Standard Delivery 2-4 Working Days. Each working day cut off for Standard Delivery is 1pm. For example, if you place an order on a Monday at 1:30pm, this order will have missed Monday's cut off so will have until Friday to arrive.

All plants have a thorough description and we offer free advice on our live chat.

Please see returns policy section on the bottom of the homepage.

Once your order has been placed you'll receive your own unique order number and you can track the whereabouts of your order once it's been sent out using the tracking number provided.

Buying plants for employees has become increasing popular over the last few years and we can help you do this, send us an email with your requirements including quantity needed, budget spend and we can arrange this for you.

We have weekly deliveries so the plant you're looking for could be on our next delivery, email oneclickplants@gmail.com and we might be able to help you out!

We offer a gift wrapping service so that your purchase arrives beautifully wrapped and ready.

If in the unlikely event you are not happy with the plant you have received, please send us an email as soon as possible with your order number and a photograph of the plant, we usually reply to emails within a few hours and will rectify the situation for you as quickly as possible.